Stockbridge-Munsee
Health and Wellness Survey
YOUR APPOINTMENT
Ease of making appointments by phone
Appointments available within a reasonable amount of time
Getting care for illness/condition as soon as you require it
The efficiency of the check-in process
Waiting time in the reception area
Waiting time in the exam room
Keeping you informed if your appointment is delayed beyond 15 minutes, and the reason for the delay

Receipt of referrals when required
OUR STAFF
Courtesy of the person who took your call
Courtesy of the receptionist
Courtesy of the people in our health care departments i.e. nurses, assistants etc.

The helpfulness of staff in our business office
Our Communication with You
Your phone call answered promptly
Getting advice or help when needed during office hours
Explanation of your procedure (if applicable)
Your test results reported in a reasonable amount of time

 Effectiveness of our health information materials/pamphlets
Your ability to obtain prescription refills by phone
YOUR VISIT WITH THE PROVIDER (DOCTOR, NURSE PRACTITIONER, PHYSICAL THERAPIST, CHIROPRACTOR ETC.)
Willingness to listen and answer your questions
Explaining things in a way you can understand
Instructions regarding medication/follow-up care
The thoroughness of the examination
Information given to you on ways to stay healthy
The quality of your medical care
Overall rating of care from your personal doctor or nurse
Our Facility
Hours of operation are convenient for you
Overall comfort (temperature, lighting, seating etc.)
Adequate parking
Signage and directions easy to follow
If there is any way we can improve our services to you, please tell us about it:
   
Please fill out form, print and send to Health & Wellness Center.  Thank You!
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