1. Responsible for the case management of files.
2. Perform initial assessment of cases assigned for purposes of verifying information, locating parent(s) and establishment of child support obligations in line with Tribal and Federal Regulations.
3. Assist the Child Support Attorney in court by providing necessary information/documentation.
4. Read and analyze legal documents such as summons, petition, motion, affidavit, contempt papers, warrants, and order for appearance, wage assignment and Huber papers. In addition, be familiar with the process for implementing action on the legal document.
5. Coordinate efforts with other child support agencies to establish or transfer and enforce and monitor child support cases, law enforcement personnel, attorneys, employers, and the Stockbridge-Munsee Tribal Court.
6. Make referral for non-cooperation and fraud to appropriate agencies as required.
7. Review and suggest modifications to existing legal documents, prepare child support orders, negotiate stipulations, process bench/day warrants and coordinate court hearings.
8. Monitor cases to ensure obligations are established, enforced, and modified as needed.
9. Testify in court as needed, i.e., warrants, divorces, motions, etc.
10. Contact numerous sources for income information/verification to collect data for cases requiring legal action or location of custodial and non-custodial parents.
11. Prepare income withholding orders.
12. Provide client with information about procedures of each process.
13. Perform DNA tests as needed.
14. Create new case files and records; entering information on client(s) utilizing the State of Wisconsin Kids Information Database system, other data management systems, to include paper files.
15. Process all new referrals from KIDS including proper case set up and complete agency file.
16. Maintain, prepare, and process child support case transfer paperwork in related databases and prepare agency files.
17. Provide Outreach education and assistance to tribal programs and members with information about the Tribal Child Support Agency.
18. Provide referral services to clients including employment opportunities when available.
19. Provide general office assistance as needed.
20. Annual review and input of policies and procedures manual and Agency rules.
21. Maintain strict Agency security, confidentiality, and quality to meet professional standards of the Agency. Must sign a confidentiality statement prior to employment.
22. Must maintain an acceptable departmental attendance record.
23. Must be reliable and prompt when reporting to work.
24. May be required to satisfactorily complete an exam or other testing requirement(s) to determine skill proficiency.
25. Required to attend job related training, in-service training, and meetings, to maintain professional and technical knowledge.
26. Must adhere to tribal law and other applicable laws as well as tribal personnel policies and procedures.
27. The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the supervisor.
28. Must be able to work with a Team.